WASHINGTON – Congressman Chris Lee (NY-26) is urging the Department of Veterans Affairs to step up its efforts to address an “unacceptable and unsustainable” backlog of unfinished disability claims that compromises the VA’s ability to improve services and often leaves veterans waiting in limbo for months before receiving benefits they have earned.In a letter to General Eric Shinseki, the Secretary of the Department of Veterans Affairs, Congressman Lee pointed out that with roughly 900,000 pending claims, including 7,168 in Western New York alone, the VA’s caseload is on pace to reach the 1 million mark this year. While the average wait time for a claim to be processed is approximately 120 days, a number of veterans have reported to Congressman Lee’s office that their cases have gone unresolved for more than a year. In these tough economic times, veterans have no choice but to take extreme steps to make ends meet, including paying bills with credit cards.

“The VA’s backlog of unfinished disability claims is clearly unacceptable and unsustainable. With the VA drowning in red tape, our veterans are forced to go to extreme lengths in order to make ends meet while waiting on benefits they have earned,” Congressman Lee said. “Whether it’s hiring and training more processors or updating technological capabilities, the VA needs to have a detailed plan in place to tackle this problem and expedite its implementation.”

This issue was front and center during a meeting Congressman Lee convened last month in Batavia with an advisory board comprised of area veterans committed to improving the lives of fellow vets and their families. That discussion keyed on the fact that this growing claims backlog can have a ripple effect through the entire system.

Congressman Lee added: “The severity of this situation demands more than just an acknowledgment of the problem. I will continue to be a vocal advocate for forceful action that puts the VA on a path to ensuring that each of our veterans – and their families – have access to the services they deserve and the benefits they have earned.”

Visit http://chrislee.house.gov/veterans to learn more about Congressman Lee’s efforts to honor and support our nation’s military veterans and their families.